Client Relations | Office Operations | Business Administration
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Performance driven client administrative professional with one year of successful years facilitating support services and working in fast-paced office operations.
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Strong organizational and communication skills with the ability to concurrently direct multiple business activities.
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Advanced understanding of customer needs with diligent attention to detail resulting in superior customer service and high levels of client satisfaction.
Education
Florida Community College at Jacksonville
Jacksonville, FL
Diploma of College
2013
Experience
Palm Chrysler Subaru
Richmond, VA
Cashier/Receptionist
1/2013 - Present
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Maintained daily direct and indirect client relations operations including acting as point of contact when customers call in, providing company information to customers and directing customer appropriately based on their needs.
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Established payment for warranty repair work by coordinating all paperwork for submission.
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Verified daily cash records were accurate and complete and conducted necessary postings to Accounts Payable.
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Assembled paperwork for dealer rental program and completed follow through of customer agreement. Performed office administrative duties as need to enhance the cohesiveness of the office.
Department of Labor
Jacksonville, FL
Computer Operator
2/2012 - 1/2013
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Responded to on-call requests for technical assistance. Monitored and resolved operating and error messages of users throughout the department.
Florida Community College
Jacksonville, FL
Lab Assistant
2/2011 - 2/2012
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Acted as computer lab contact for student technical issues.
Law Offices of DeCarlis & Sawyer
Richmond, VA
Part-Time Receptionist
4/2010 - 2/2011
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Prepared legal papers and correspondence, including motions and subpoenas utilizing legal terminology, procedures and documents.
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Assisted new and established clients by scheduling appointments and providing requested information. Maintained office supply inventory through effective planning and forecasting.
Relevant Skills
Typing to 60 WPM
Computer literate - MS Office Suite
Basic bookkeeping
Customer service
Office machines
Multi-tasking
Activities
Youth Soccer Coach and ISA Certified Referee, 2011 - Present.
